We offer an advanced solution for users who are looking for more than a classic telephone exchange. ClickVOX is a communication platform based on the Asterisk softswitch platform complemented with the PostgreSQL database and Web server. The system is based on an advanced Call and Contact Management application. It consists of a set of software modules that together provide a very flexible platform for call/contact centers, CRM solutions and demanding business users who need intensive and reliable communication with clients who are engaged in ​​telesales, technical support, surveys and market research. Own development and open source technologies that have been applied during the creation process of the ClickVOX system provide great opportunities for customization of the system according to specific customer requirements without lengthy implementation periods and high costs.